Privacy Policy

1. Who are we?

We are Safe to Learn – a network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools.

Everyone at Safe to Learn wants you to know that your personal information is in safe hands. This Privacy Notice explains what information about you we collect, what we do with it and how you can control it. This Privacy Notice applies to this website (Site).

2. How can you contact us?

If you have any questions about how we handle your personal information, we would love to hear from you.

Email us at: privacy.data-access@safetolearn.uk

3. What information do we collect and why do we use it?

We collect technical, contact, account, communication and other information about you (for example, if you make a payment or download a resource).

We do this if you:

use our website, contact us or give us feedback
register for an account, subscribe to our services or publications
sign up to receive news, updates or other marketing
attend one of our events.

We will use your information to provide our information and services to you, for things that are important to us (like providing services to a school or university, or making the services we provide better), to comply with the law and (if we need it) your consent.

We collect your personal information

If you use our website:

We collect: Whether you’re just browsing or you create an account, we will automatically collect:

Technical information which may include:

full name
organisation/School name
email address
mailing address
country
phone number (s)
reason for downloading
Internet Protocol (IP) address
login information (social log-in ID/email address)
browser type and version (and browser plug-in types and versions)
device IDs
operating system
hardware version
device settings (for example, language and time zone)
time zone setting
file and software names and types (associated with your device and/or the Site)
information relating to your mobile operator or Internet Service Provider (ISP).

Information about your visit Information about your visit which may include:

full Uniform Resource Locators (URL)
clickstream to, through and from our Site (including date and time)
pages and services you viewed or searched for
demographic information (including age and gender)
page response times
download errors
length of visits to certain pages
page interaction information (such as, scrolling, clicks and mouse-overs)
traceable campaign links (for example, in emails or via tracking URLs)
methods used to browse away from the page
any phone number used to call our customer service number or social media handle used to connect with our customer service team and our social media accounts.

Location information: We may ask for your location via cookies or your device settings. Your location might mean us checking what country or region you are in using any of the following:

the coordinates (latitude/longitude) of your location
your full or partial IP address
your device ID (If you use Apple: your Identifier for Advertisers (IFA) code, or if you use Android your Android ID, or a similar device identifier).

We may ask for your location via cookies or your device settings. Your location might mean us checking what country or region you are in using any of the following:

the coordinates (latitude/longitude) of your location
your full or partial IP address
your device ID (If you use Apple: your Identifier for Advertisers (IFA) code, or if you use Android your Android ID, or a similar device identifier).

If you agree to share your location with us, we’ll use this to deliver location-specific content, advertising or other services, such as checking for fraudulent transactions and so on.

We may combine your location information with your device ID, so we can recognise your browser or device when you return to our Site.

We use this to:

ensure content from our Site is presented in the most effective manner for you and for your device
understand how we can improve our Site and our services
use data analytics to improve our Site, products/services, marketing, customer relationships and experiences.

Why we do this:

it is important for us to continually learn and improve (and we balance this with your rights)
for any cookies which aren’t necessary for our Site to operate, with your consent
our Cookie Notice explains more about how our Site uses cookies and device identifiers.

If you contact us or give us feedback

We collect: If you contact or engage with us, we will collect your contact information and communications information.

Contact information you provide when you get in touch, for example:

first and last name
email address
billing and delivery address
phone number(s)
social media handle.

Communications information includes the content of your conversations with us – for example, if you get in touch to ask us about a subscription. This includes:

emails
texts, in-app messaging and other digital messaging
calls
letters
survey responses
any in-person conversations you have with us.

We use this to:

reply to you, including answering any questions and troubleshooting any issues you may have with our Site or our services
administer any forms or surveys you complete.

Why we do this:

it is important for us to help you use our products or services and to understand how we can improve them
it is part of a contract we have agreed to with you
Our Cookie Notice explains more about how our Site uses cookies and device identifiers.

If you register for an account with us, subscribe to our services, or publications or download a resource

We collect: Contact information, account information and payment information.

Contact information includes the contact information you provide when you get in touch, for example:

first and last name
email address
phone number(s)
billing and delivery address
social media handle.

Account information includes:

log-in information (username or similar identifier, passcode)
marital status
title
age
gender (optional)
interests, preferences and feedback.

Payment information includes:

bank account or payment card details
transaction history, with your past donations, payments and purchases from us
If you make a payment via our Site, your payment information will be provided directly to our payment provider. We won’t see your bank account or payment card details and we will not store them in any of our systems. Information you supply directly is not within our control and is subject to their own privacy notice or policy and terms and conditions.

We use this to:

register you as new customer
manage our relationship with you
process and send you your order, including managing and collecting payments
make personalised suggestions and recommendations to you
update you about technical changes or other service updates (for example, if we update our Terms)
ask you for feedback
use data analytics to develop insights and to improve our Site, products/services, marketing, customer relationships and experiences, including combining and anonymising individuals’ information.

Why we do this:

it is part of a contract we have agreed to with you
it is important for us to manage our business and our Site
it is important for us to help you use our products and services and to understand how we can improve
we have to comply with the law.

If you sign up to receive news, updates or other marketing from us

We collect: Contact information and marketing preferences.

Contact information includes the contact information you provide when you get in touch, for example:

first and last name
email address
phone number(s)
billing and delivery address
social media handle.

Marketing preferences include:

if you have opted-in to marketing or out of marketing
any specific marketing preferences.

We use this to:

send you direct marketing, includes news, updates, or asking you to complete a survey.

Why we do this:

If you are a consumer, we do this with your consent
If you are or work for a business, we do this because it is important to us to grow or manage our business, or with your consent
we also do this to comply with the law.

If you attend one of our events

We collect: Contact information and attendance information.

Contact information includes the contact information you provide when you get in touch, for example:

first and last name
email address
phone number(s)
billing and delivery address
social media handle.

Attendance information includes:

any information you provide as part of your attendance – for example, any dietary requirements
event surveys and feedback.

We use this to:

manage and improve our events, including managing attendance, speakers, suppliers and getting feedback.

Why we do this:

it is important for us to manage and improve our events.

4. What are the legal reasons we can use your information?

If you are in the UK or the EU, we must have a good reason for each use of your personal information. This is the ‘Why we do this’.

These reasons include consent, a contract with you, complying with our legal obligations and things that are important to us.

5. What does each legal reason mean?

Consent

We use your personal information to send you marketing if you have consented (where required by law).
You can opt-out of marketing at any time by clicking the ‘unsubscribe’ link in any marketing we send.
We also use consent for some of our cookies (see our Cookie Notice for more details).

Contract

We use your personal information to carry out our obligations under an agreement you have with us (for example, our Terms), or if you ask us to do something before you enter into an agreement with us.
We may send you service updates based on your agreement with us (for example, updates about resources or events you have ordered).

Legal compliance

We may need to use your personal information to comply with our legal obligations and/or any court orders.

Other things that are important to us:

We may use your personal information if we need it for things that are important to us or another organisation, as long we balance this with your rights and interests.

Things that are important to us include:

Administering and improving:

Getting your feedback and reviews
Providing and improving our Site, products and services
Implementing and improving our security measures
Growing our network and informing our marketing strategy.

Marketing and advertising:

Marketing and promoting Safe to Learn and its aims and objectives to you or an organisation you work for
Measuring or understanding the effectiveness of our campaigns and showing you relevant advertising (including when you visit other websites).

6. Where do we store your information?

While Safe to Learn is based in the United Kingdom we are a global organisation with offices around the world, so we may need to transfer your information outside of the UK:
to store it, and so we can provide our Site and services to you
where we are legally required to do so.
We may also store your information with third parties who work with us to help us to provide our services to you. If we transfer your information internationally, we will make sure your information is legally protected.

7. How do we protect your information?

your data is in safe hands. We protect your information in various technical, organisational, and contractual ways:
we use technical security measures (for example, end-to-end encryption or multi-factor authentication)
we take steps to make sure that only people who need to use your data have access to it, and that the people at Safe to Learn who will be handling your data understand how to use it responsibly and keep it safe
we require our service providers to contractually promise to take steps to protect the personal information we give them (including limiting the information we share and requiring confidentiality commitments).

8. What if we link to other websites?

We may link to other websites (including apps). These websites will have their own privacy notice or policy, which you should look out for.
We are not responsible for these websites, any content on them, or their policies and notices. A link does not mean we endorse the views of the linked website. We have no control over the availability of any of these websites.

9. How long do we keep your information for?

We usually do not keep your information for any longer than we need to, but we might keep it for longer if we need to fix an issue or keep records.
We will usually keep personal information for as long as it is needed for the original reasons we collected it (for example, for as long as you have an account with us).

We may keep your personal information for longer:

if you make a complaint (so we keep our complaint records for long enough)
if we know about pending or current legal proceedings, or reasonably believe there is a chance of legal proceedings
in some circumstances, if applicable law says we are required to
If you opt-in to marketing from us and later change your mind (or object to any other use of your personal information), we may keep a record of your preferences for longer so we can continue to respect them
We may combine and anonymise individuals’ information and we may keep anonymised information indefinitely.

10. How can you control your personal information?

You may have rights over your personal information (just so you know, these rights may not apply 100 per cent of the time).

You may have the right to:

find out what information we hold about you
ask us to provide you with a copy of your information
ask us to make changes to your information
ask us to correct, delete, limit or stop using your information
ask us to move your information to a third party
change your mind about us holding your information (or sending you marketing).

These rights are not absolute – if a right doesn’t apply or only applies to some of your information or some of the things we do with it, we will let you know as part of our reply to your request to change, update or remove your information.

If you would like to exercise any of these rights over your information, you can contact us at: privacy.data-acess@safetolearn.uk

If you have any concerns, you may have the right to make a complaint to a data protection supervisory authority.

If you are in the UK, the supervisory authority is the Information Commissioner’s Office (ICO). You can visit their website here
If you are in the EU, you can find your local data protection authority here

We reserve the right to make changes to this notice and will post any changes on our Site. Users of the site agree to these new terms by continuing to use the site or services.